Services
Facts about my offer for your business
My hourly rates are negotiated individually. I am also happy to provide cost estimates for larger projects. Third party costs e.g. Hosting or travel costs are passed on transparently and clarified in advance.
Hours accrued that cannot be assigned to an estimate will be transmitted in tabular form at the beginning of the next month. Accounting is carried out promptly.
Sadly, I constantly hear people say things like, "I just want something easy."
The bad news is that your problems are rarely at all simple. Even if individual components and elements may be placed in a matter of minutes, it is undoubtedly difficult to link several separate components and keep them functioning properly over an extended period of time.
Giving you the resources you need to make sustainable decisions is my responsibility as a conscientious knowledge provider.
I have to ask you a lot of questions in order to do that. Relevant to get every relevant stakeholder on board and filter der demands.
I do a good job of explaining intricate relationships using relevant metaphors. However, i deal wisely with ardent IT professionals as well.
My certainly incomplete selection of things that I already had to do with
Skils:
Scrum, Pair Programming, Design Patterns, Security focus, team lead and player, operation- & development time and cost calculations
APIs:
REST, XML-RPC, SOAP, divers Database Connectors, Redfish (Rest API for Servers)
Languages:
Perl, PHP, Powershell, Javascript, Python, Shellstuff, and others
Databases:
Ask me, i really like Postgres and MySQL.
Frameworks:
CakePHP, Laravel, Vue, and more
CMS:
WordPress with extensive modification of Add-ons, Redaxo - a german CMS, and others on demand
Shopsystems:
Prestashop, Woocommmerce
Infrastructure:
Ansible, Salt, Docker, OPNsense, LXC, Tomcats
Office & workflow managment services:
Setup and maintenance and hardening
Nextcloud, Owncloud, Ticketing systems (OTRS,Znuny), Gitlab, Gitea, Kimai and others
Feel free to ask if I know your system.
NAS Systems:
TrueNAS Core & Scale, Samba based individual servers
Synology:
Black IT mambababys, providing a nice set of features. It may be used as a simple NAS but can provide a complete directory, cloud, or surveillance solution for your company. Even features for your digital home improvement projects (home cinema or iOT-related) are possible.
Hypervisors:
Proxmox, HyperV, Vmware
Systems:
Windows, Linux - prefer Debian. Handle others too
Versioning:
Git, SVN, CSV
Running your small Business IT
I can take on and handle a wide range of tasks in your computer system with reliability since I have 25 years of experience working with complicated systems and heterogeneous settings.
Furthermore, I am able to evaluate your current IT setup and pinpoint any vulnerabilities to come up with practical, long-term fixes for the issue.
I´m very familiar with heterogeneous systems that have grown over time. I handle tasks in diverse ecosystems powered by Windows and Apple and backed by well-done Linux servers. Have a deep and over-the-years-grown understanding of the problems that may occur.
Another benefit is my calming approach to user support based on my own disturbing adventures with these little monsters.
Migration tasks based on IT archaeology
Lacking documentation in older IT systems is a constant finding.Determining the true nature of your situation is what I like to call IT archaeology.
Finding the data, programme locations, and relevant system interactions are often challenging undertakings.These findings determine a possible and durable path into the next generation of your IT system.
Sometimes this is just a hop to a newer programme version. But I examined situations that demanded everything be replaced, ranging from electricity to mice. A common and recurring phenomenon is that prototypes become an unplanned long-term solution.
2 important notes!
1. Everything will become an IT dinosaur in the hopefully "far" future.
2. Do not underestimate your own outlay to familiarise yourself with your new systems.
Major in Security: Identy Managment
Is complete security possible in IT systems? No one is really able to guarantee that.
Establishing a collection of tried-and-true, well-known procedures and systems that are manageable, well-documented, and able to be used as effectively as possible is crucial.
I may analyse third-party solutions and serve as a consultant in this field. This is possible because I manage not just my own infrastructure but also that of a variety of clients, many of whom have tight budgets.
An incomplete list:
- Password and access management
- Backup (hot and offsite)
- Firewall
- VPN
- Managed switches
- Safety awareness training
- Pen tests
- Updates on regular base and emergency events
- Security assessment of new system components
- Emergency plans
- Incident documentation
A good web tool is like a small child who needs a small village to grow up. Together
we plan a nice liftoff for your customer journey!
Just ahead of time, what I can:
– Calculate expenses of all aspects, research & supply management
– Cover all technical aspects and solve problems and incident management
– Disclose important aspects and motivate to engage with them to give your project strong wings
– Develop workflows to increase efficiency– Marketing concepts and planning, advertising management
– SEO & Storytelling workshops (Authentisch ist immer besser)
What I can't do well or not and therefore needs to be done by third parties or yourself:– Design content (Text, Photos, Design)
– Writing legal texts
– Create and place marketing content
– Social media support (auch weil Authentisch immer besser ist)
In my view, there are two important areas in web projects.
Your users/customers out in the user cloud. You want to accumulate simple, beautiful and useful experiences.
And the owner of a WebTool, who wants to process the resulting data of these interactions as easily as possible.
The bad news is that the current state of affairs, contrary to all the marketing campaigns of established providers out there, is not only automatically cost-intensive, but also everything other than simple. The digital development of recent years has rather been accompanied by a multiplication of the possible and the resulting complexity. The problem is also that, due to growing competition, an enterprise must follow a healthy (in terms of effort and cost) selection of these trends and opportunities in order to be or remain successful.
One examples I like to mention is eCommerce.
The simplest form would probably be a look at a web price list in table form.You write a simple e-mail or SMS with the order.And waiting for an answer about when you're ready and how much money to take with you.
Unfortunately, expectations of webshops are more extensive today.
The basic of the challenges is the unified design and activation of the shop software’s interfaces with payment service providers or shipping providers.
However, processing orders can already involve considerable resources.
Various tax and legal requirements must also be more difficult and regularly checked.Numerous recording and reporting obligations, non-compliance with which can result in severe penalties, are a separate area of concern.
The effort for content creation and maintenance (metadata, texts and images), the marketing in social networks and the skillful handling of customer communication are often underestimated.
These are only few aspects ...
But don't worry!
Together, we'll get your baby to fly.
Running your software infrastructure via
Operating Systems:
Linux Derivates - prefer Debian or Ubuntu. Suse, CentOS or Gentoo are less common in Austria.
TrueNAS, OPNsense and Synology.
Windows Server ( often, Debugging and fixing with weird PowerShell stuff)
Server for Services (incomplete overview of my experience):
Lamp, NGINX, Sambar, Kimai, Gitlab, Gitea, NextCloud, Owncloud, FileRun, SuiteCRM, Jira, Confluence, OTRS/Znuny
Firewalls with OPNsense and ipu-system
A firewall based FreeBSD. It can run on many hardware choices. My recommendation are systems from IPU. They are affordable, and deliver enough selection to meet different network loads.
OPNsense is a plattform with mighty built-in features ( ex. VPN) and a smart set of Plugins that covers most aspects a firewall and security task.
My preference and recomendation: Proxmox.com
A Debian based hypervisor, developed in Vienna. It offers surprisingly easy management of virtual machines and LXC containers. In addition, high-end problems at the network level, availability and backup can be implemented with relatively little effort.
Important orchestration tool: Docker
The Docker ecosystem provides at least a quick way to get a test environment up and running for evaluating new systems. Another benefit is the nice development options for stacking several server systems. High availability tools of orchestration tools are a major benefit. That way, it gets a funny task to push container- bundles to major hosting systems.
On premise - a pramgmatic solution: Synology
Actually, competitors guess to migrate everything into the clouds. I recommend the other way. Bring your data home again. The toolchain of choice is Synology Systems. They are affordable and provide many features for your office. Big 500 companies or completely clouded structures pay many euros for them.
To keep in mind! Your Synosystem has the same physical limits as any other computer. Profund size calculation is mandatory.
On premise - Pro: HPE
Contrary to what the suffix Enterprise suggests, Hewlett Packard, a well-known veteran of the server business, offers surprisingly powerful solutions for SMEs.
The Redfish interface also provides the industry standard for provisioning your servers
Remote assistance and issue solving
When I first started working in IT, it was standard procedure to address computer issues first.
With the help of remote desk software, this has been much simpler. A number is announced, and the together task begins. Two individuals on two different continents are working on the identical topic in an instant. Amazing.
Notice: There is a security risk associated with this technological capability!
This method is also frequently used by criminals, therefore I strongly advise against providing such a number to someone you don't know. If somebody contacting you actively is a major source of fraud, identy theft and loose of money!
Sincerely, my assistance won't be free, but it will undoubtedly be more beneficial than this scam!
Tutoring - that simple.
On training courses, video platforms, or well designed online training platforms, people may pick up new skills. This frequently leads to highly personalised inquiries that are challenging to address in large-scale gatherings.
But, not all problems are covered by GlasK(G)oogel, not even by looking for solutions. Also, Chat with ostensibly smart conversations services aren't always beneficial.
This is when my experience and cool-headedness come into play;
I can usually identify the piece of knowledge that is missing.
On-the-job training is one option for this. Remarkably effective results have been obtained via remote sessions too. Video conferencing and related technologies are ready and can be used for this.